Customer Service jobs

Conditions for the post:

Holding a Maldives National Qualifications Framework Level 4 Certificate or Advanced Certificate in a field relevant to the duties of the post

If the above condition is not met or suitable candidates are not available, the following condition and post from this announcement will be used to recruit persons.

Obtaining a grade D or above in at least 2 subjects in Grade A O-Level or equivalent examinations, and obtaining a grade C or above in Dhivehi in the Secondary School or Higher Secondary School Certificate examinations.

1. Before the doctor starts examining patients, preparing the doctor's room by checking all necessary items that should be in the doctor's room.
2. Assisting the doctor in examining patients in the order of the number given to the patient coming to the doctor, and responding to phone calls to the doctor's room.
3. Explaining matters that arise between the doctor and patient clearly to both parties, and assisting the patient during the doctor's examination.
4. Maintaining the patient's examination details in the patient record according to the doctor's instructions.
5. Assisting the doctor in conducting various tests on the patient.
6. Attending to the counter when counter staff are absent.

Educational qualifications of the post:

1. Accounting
2. Accounting Technician
3. Administration
4. Business
5. Business Accounting
6. Business Administration
7. Business Management
8. Finance
9. Human Resource Management
10. Management
11. Nursing
12. Public Accounting
13. Public Administration
14. Public Administration and Management
15. Public Management

Preferred discipline of the post:

-

Core discipline of the post:

-

Scope of the post's work:

Work related to administrative management and administration, human resources, finance and related technical work, and study and administrative work.

1. Completed application form for Civil Service posts (this form can be obtained from the Civil Service Commission website https://www.csc.gov.mv/Policy/Index/51 and from the Indira Gandhi Memorial Hospital website at http://igmh.gov.mv and from the counter at the 11th floor of Indira Gandhi Memorial Hospital.)
2. Details of the applicant (including contact phone number and email address).
3. A readable copy of both sides of the card proving that the applicant is a Maldivian citizen (even if the validity period has expired), or if the ID card is lost, the applicant's birth certificate, passport or driving licence.
4. If a staff member with a service agreement to serve the Civil Service / Government is transferred to this position, a letter issued by the office providing the service stating that there is no objection to leaving the position.
5. Copies of educational certificates obtained;

(a) For educational certificates issued by institutions outside Maldives that have been graded by the Maldives Qualifications Authority at a certain level, copies of the educational certificate and transcript; or: in cases where there is no certificate, a copy of the letter confirming completion of the course and a copy of the assessment report and transcript issued by the Maldives Qualifications Authority.

(b) Copies of educational certificates and transcript issued by local educational institutions in Maldives; or copies of letter confirming completion of the course and copies of transcript.

1. Copies of documents covering the following criteria providing work experience:

(a) If work experience has been gained in a civil service post, in a state institution, in a government-owned company, a letter from that office stating the work undertaken, the period of work (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(b) For work experience within the civil service that cannot be verified from https://myaccount.csc.gov.mv/, a letter from that office stating the work undertaken and the period (in years, months and days) confirmed by that office, and stating the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(c) If work experience has been gained in a private company or private organisation, a letter from that organisation stating the work undertaken, the period of work (in years, months and days), the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) and the number of staff at the workplace.

(d) If work has been undertaken in a national or international association or society, a letter from that organisation stating the work undertaken, and the period (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each). This letter should state whether the position held is a salaried position or not, or alternatively, an official letter from that organisation confirming this.

(e) If work has been undertaken in a dissolved state institution, or in a dissolved private company or private organisation, or in a dissolved national or international society or association, and a letter from that office stating the work undertaken and the period of work (in years, months and days) and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) cannot be obtained, the "Reference Check Form for Work Experience from a Dissolved Workplace" found in Table 8 of the Recruitment Rules.

Officer Classification Criteria for G.S.3 and G.S.4

Documents to be submitted for this post must be submitted by 13:00 on Friday, 15 October 2026 to the email [email protected] of Indira Gandhi Memorial Hospital.

And if the government announces a public holiday before the deadline of this announcement, applications can be received up to the number of days of the announced holiday.

NOTE: If submitting by e-mail, after converting all documents along with the application form to a single PDF file, the name of the submitting party, the post name and ID card number must be included in the file. For emails sent to this hospital (you will receive a confirmation email to the email address from which you sent the email to this hospital).

From the applicants for this post, based on educational qualification and experience, candidates who are suitable for the post will be shortlisted based on the highest points obtained.

The interviews and examinations for recruitment for this post will be conducted between 18 October 2026 and 15 November 2026 at the Human Resources Department on the 11th floor of this Hospital.

Within three days of the interview being held, the "Sheet of Points Awarded to Job Applicants (A2 Sheet)" will be made public at this office and on the office's website. If there is any objection to the points awarded to job applicants, such objection must be submitted to this office within three days of the A2 Sheet being made public.

For clarification regarding this announcement, contact 3335234. Email [email protected].

The criteria and principles for recruitment to and appointment in civil service positions and all related documents can be found on the Civil Service Commission website in the section "Recruitment Principles" (https://www.csc.gov.mv/Policy/Index/51).