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Senior Health Care Administration Officer

Sh. Noomara Health Centre · Noomaraa

At a glance

  • MVR 14,440 per month
  • Maldivian nationals only

The notice gives no schedule or team size.

About the role

Sh. Noomaraa Health Centre welcomes persons who wish to work there. This job is for persons who are interested in the work and are qualified employees.

Post

Senior Health Care Administration Officer

Post number

J-439591

Number of posts

01 (One)

Type of post

Permanent

Rank of post

Public Service 7- Step 1

Duty station

Sh. Noomaraa Health Centre

Salary

MVR 9845.00

Allowance of the post

MVR 4595.00

Other allowances

  1. Pension contribution received under the Pension Act of the Maldives.
  2. Attendance allowance: MVR 125.00 per day of attendance
  3. Additional allowances and other benefits as per the State Pay Framework

Main responsibilities and duties of the post

  1. Assisting and directing people coming to the health centre for health care (according to their needs and requirements).
  2. Providing information about patients presenting in emergencies to the relevant parties.
  3. After resolving issues that arise on duty according to regulations and those that cannot be resolved according to the procedures of the senior officer on duty, resolving them through the senior officer's guidance.
  4. Coordinating and managing doctors' appointment schedules.
  5. Working to build a close relationship with all people who come to the health centre, and to greet and attend to each person with care and courtesy.
  6. While on duty at the health centre, keeping abreast of matters occurring at the health centre and information that needs to be provided to customers, always being ready to provide that information.
  7. Monitoring daily customer relations work and maintaining records.
  8. Working with management to resolve matters related to customer relations
  9. Reporting to the head of the Front Office Management Unit complaints arising from service seekers that cannot be resolved.
  10. Assisting in implementing health centre regulations for patients and welcoming other persons.
  11. Handing over matters that have arisen on duty and pending matters to the officer assigned to the next duty shift in an orderly manner with proper notes.
  12. Arranging all necessary preparations for referring patients requiring further care to other hospitals, and informing senior staff, doctors, nurses and patients' relatives of the relevant information.
  13. Preparing bills in accordance with the fixed rates after providing services to Ambulance/Airlift/Police and other parties.
  14. Completing bills (IPD/OPD) prepared according to fixed rates after providing services to ambulances/aides/police and other parties, and submitting reports before 12:00 each day.
  15. Obtaining reasons from the responsible person for cancelled bills and resolving the matter.
  16. Handing over daily sales, transaction cancellation reports and invoices (cash/credit) together with the bills, cash and ledgers received at the counter to the health centre office before 08:30 each evening.
  17. Maintaining secure handling of cash received at the health centre reception counter.
  18. Providing directions to persons seeking ambulance services on how to access that service, and recording and maintaining ambulance fees.
  19. When a staff member working at the counter leaves the office, performing tasks handed over from the office.
  20. For services provided under credit, preparing invoices for daily bills in a manner consistent with the original bills.
  21. Cancelling transactions that need to be cancelled after checking whether bills have been entered into the account of the service provider.
  22. Assisting the doctor in examining patients in the order of the numbers given to patients coming to the doctor, and responding to phone calls coming to the doctor's room, OPD counter and to OPD.
  23. Explaining matters that arise between the doctor and patient clearly to both parties, and assisting the patient during the doctor's examination.
  24. Recording the patient's examination details in the patient record sheet under the doctor's signature.
  25. Cleaning the OPD area and consultation rooms, and reporting any issues found during nightly checks to the support services unit in accordance with established procedures.
  26. Ensuring that all required materials for the OPD counter and consultations are obtained from stock.
  27. Active participation in work during health emergencies, pandemics and epidemics.

Requirements of the post

  1. 1. A degree at Level 7 or Level 8 of the Maldives National Qualifications Framework, or a Bachelor's Honours degree, in a field related to the work of the post.

Educational qualification(s):

Accounting, Accounting and Finance, Administration, Auditing, Business, Business Administration, Business Management, Commerce, Finance, Financial Management, Financial Planning, Health Administration, Health Care Administration, Health Care Management, Health Management, Health Services Administration, Health Services Management, Hospital Administration, Hospital Management, Humanities, Human Resource Management, Internal Auditing, Islamic Banking and Finance, Islamic Finance, Laboratory Science Management, Medical Science, Nursing, Public Administration, Public Administration and Management, Public Finance, Public Health Administration, Public Management

Related job sectors:

Work related to administrative management, and technical work and studies related to administration, human resources and finance, and administrative duties.

Documents to submit

  1. Application Form for a Completed Post (This form can be obtained from the Civil Service Commission's website and the agency's website, counter and the link below.)

Annex 2 - Application form1pnd4eve.a2u.docx

  1. Details of the applicant (including contact phone number and email address).
  2. A readable copy of both sides of the card proving that the applicant is a Maldivian citizen (even if the validity period has expired), or if the ID card is lost, the applicant's birth certificate, passport or driving licence.
  3. If a staff member with a service agreement to serve the Civil Service / Government is transferred to this position, a letter issued by the office providing the service stating that there is no objection to leaving the position.
  4. Copies of educational certificates obtained;

(a) For educational certificates issued by institutions outside Maldives that have been graded by the Maldives Qualifications Authority at a certain level, copies of the educational certificate and transcript; or: in cases where there is no certificate, a copy of the letter confirming completion of the course and a copy of the assessment report and transcript issued by the Maldives Qualifications Authority.

(b) A copy of the educational certificates issued by a tertiary education institution in the Maldives and a copy of the transcript; or a copy of the course completion letter and a copy of the transcript:

(Course completion letters (Course Completion Letter) from tertiary education institutions in the Maldives, excluding Maldives National University and Islamic University of Maldives and Civil Service Training Institute, will be considered if the letter contains the authority number issued to the institution by the Maldives Qualifications Authority to issue "Batch Validated" certificates to candidates.)

  1. Copies of documents covering the following criteria providing work experience:

(a) If work experience has been gained in a civil service post, in a state institution, in a government-owned company, a letter from that office stating the work undertaken, the period of work (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(b) For work experience within the civil service that cannot be verified from https://myaccount.csc.gov.mv/, a letter from that office stating the work undertaken and the period (in years, months and days) confirmed by that office, and stating the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(c) If work experience has been gained in a private company or private organisation, a letter from that organisation stating the work undertaken, the period of work (in years, months and days), the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) and the number of staff at the workplace.

(d) If work has been undertaken in a national or international association or society, a letter from that organisation stating the work undertaken, and the period (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each). This letter should state whether the position held is a salaried position or not, or alternatively, an official letter from that organisation confirming this.

(e) If work has been undertaken in a dissolved state institution, or in a dissolved private company or private organisation, or in a dissolved national or international society or association, and a letter from that office stating the work undertaken and the period of work (in years, months and days) and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) cannot be obtained, the "Reference Check Form for Work Experience from a Dissolved Workplace" found in Table 8 of the Recruitment Rules.

Criteria to be considered for the person to be most suitable for this post

Meeting Basic Requirements30

Additional qualifications beyond the basic requirement

5

Points awarded for qualifications related to Core or Preferred Discipline

5

Work experience obtained in addition to the basic requirement

5

Assessment (examination or practical)

20

Interview

35

How to apply for the post and deadline

Documents to submit for the post must be submitted to Sh. Noomaraa Health Centre before 14:00 on 25 October 2026. The application form and documents may also be obtained by email at [email protected].

And if the government announces a public holiday before the deadline of this announcement, applications can be received up to the number of days of the announced holiday.

NOTE: All documents with the application form must be converted to PDF in one file, and it is requested that the name and post number of the applicant be included in the file name.

Shortlisting

From the applicants for this post, based on educational level and experience, the candidates most suitable for the post will be short listed; those with the highest scores will be selected.

Interview (including assessment and presentation, if any, that part too)Venue and period

The assessment (examination or practical) and interview held to select a person for this post will take place between 1 November 2026 and 20 November 2026 at Sh. Noomaraa Health Centre. Accordingly, persons who apply for this post are requested to be prepared to attend the examination and interview during that period.

Publication of "Score Sheet for Applicants to the Position (A2 Sheet)"

Within 3 days after the interview, the "Sheet showing points awarded to applicants for the position (Sheet A2)" will be published in this office and in the Government Gazette of the Maldives. If there is an objection to the points awarded to applicants for the position, the objection must be submitted to this office within 3 days from the date the Sheet A2 is published.

To clarify information about this announcement, call 6540666. Email to be sent to [email protected].

The criteria and procedures for recruitment to civil service positions and all relevant documents are available in the "Recruitment Procedures" section (http://www.csc.gov.mv/recruitment-usoolu) on the Civil Service Commission website downloads.

What you would do

  • Assisting and directing people coming to the health centre for health care.
  • Providing information about patients presenting in emergencies to the relevant parties.
  • Coordinating and managing doctors' appointment schedules.
  • Building a close relationship with all people who come to the health centre, greeting and attending to each with care and courtesy.
  • Monitoring daily customer relations work and maintaining records.
  • Working with management to resolve matters related to customer relations.
  • Reporting unresolved service complaints to the head of the Front Office Management Unit.
  • Preparing and completing IPD and OPD bills at fixed rates after services to ambulances, police and other parties.
  • Handing over daily sales, transaction cancellation reports and invoices to the health centre office before 08:30 each evening.
  • Maintaining secure handling of cash received at the health centre reception counter.

What they are looking for

  • A degree at Level 7 or Level 8 of the Maldives National Qualifications Framework, or a Bachelor's Honours degree, in a field related to the work of the post.
  • Degree in a related field such as Health Care Administration, Business Administration, Accounting, Nursing or Medical Science.
  • Documents proving Maldivian citizenship, educational certificates and work experience must be submitted with the application.

Benefits

  • Pension contribution under the Pension Act of the Maldives, plus additional allowances and benefits as per the State Pay Framework.

How to apply

Closes 25 Oct
Submit the application form and documents to Sh. Noomaraa Health Centre before 14:00 on 25 October 2026. The application form may also be obtained by email at [email protected]. Convert all documents to one PDF file, with the applicant's name and post number in the file name.
View the original notice (opens Gazette in a new tab)
NoomaraaOn the island; the listing gives no street address
Sh. Noomara Health CentreView company

ID #6al5qr47bs · posted 8 hours ago · indexed from the Government Gazette