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ID #jg65jo21pc · posted 5 weeks ago · indexed from Job Maldives

Sales Centre Manager

Soneva Jani · MedhufaruVia Job Maldives
Pay not listed
  • Medhufaru
  • Full-time
  • Senior (5+ years)
Salary
Not listed
Schedule
Not listed
Team
FIT sales team
Usual reply
Not listed
Soneva Jani, MedhufaruAt the resort

About the role

Lead Soneva's FIT sales team across all markets, driving revenue, conversion and guest satisfaction in a luxury hospitality environment.

Read by CareersMV from the vacancy announcement Job Maldives posted (image). The announcement is the official version.

What you would do

  • Lead the day-to-day performance of Soneva's FIT sales team across all markets
  • Drive revenue, conversion, guest satisfaction and operational excellence
  • Develop a high-performing sales team that consistently delivers exceptional service
  • Manage VIP and high-net-worth guest requirements with professionalism and discretion
  • Maintain consistently high service standards across email, telephone and WhatsApp channels
  • Analyse and present sales KPIs, including conversion, response time, booking value and pipeline health

What they are looking for

  • Minimum 5-7 years of experience in FIT, luxury hospitality or high-end travel sales
  • At least 2-3 years of experience leading and managing a sales or reservations team
  • Proven track record of taking ownership of revenue and conversion targets for a sales portfolio
  • Bachelor's degree in Business, Hospitality, Sales or a related field preferred
  • Experience handling VIP and high-net-worth guests and resolving complex matters
  • Willing and able to lead a team operating on a 24/7 shift pattern

How to apply

Send applications to [email protected]
View the original listing (opens Job Maldives in a new tab)