Jobs at Finolhu, a Seaside Collection Resort · Reservations

At a glance

• Experienced (2 to 5 years)

The listing gives no pay, schedule or team size.

About the role

Reservations Supervisor role at Finolhu, a Seaside Collection Resort, in the Maldives, for an authentic individual who celebrates individuality and independence.

Read by CareersMV from the vacancy announcement Job Maldives posted (image). The announcement is the official version.

What you would do

• Guide, motivate and support team members in achieving personal and departmental development goals
• Handle guest complaints and resolve issues effectively
• Anticipate and understand guest needs

What they are looking for

• 3-4 years of experience in Reservations within the hotel industry
• 5-star or ultra-luxury brand experience
• Proven experience handling guest complaints and resolving issues
• Excellent communication skills in English, both verbal and written
• Working experience with PMS systems and understanding of the workflow
• Familiarity with LQA/Forbes standards for reservations will be an advantage
• Strong customer service orientation