Jobs at Noku Maldives · Front Office

About the role

A receptionist and night auditor for the front office team at Noku Maldives by Vignette Collection, ensuring smooth guest service operations during day and night shifts.

Read by CareersMV from the vacancy announcement Job Maldives posted (image). The announcement is the official version.

What you would do

• Provide a warm, professional, and efficient check-in and check-out experience.
• Handle guest inquiries, requests, and complaints promptly and courteously.
• Conduct the nightly audit process, verifying daily transactions and preparing end-of-day reports.
• Balance daily revenue reports for Rooms, F&B, and other outlets.
• Ensure accurate recording of guest information, payments, and reservations in PMS (Opera).
• Operate and manage the PABX system efficiently, handling internal and external calls.
• Coordinate with Housekeeping and other departments for room readiness and guest needs.
• Handle cash and credit card transactions in line with financial procedures.
• Respond to emergencies and ensure guest and property safety during night shifts.
• Maintain a neat and welcoming reception and lobby area at all times.

What they are looking for

• Minimum 2–3 years' experience in Front Office or a related role.
• Strong communication and interpersonal skills with a guest-focused attitude.
• Skilled in PABX systems and Property Management Systems.
• Sound knowledge of night audit procedures and financial balancing.
• Ability to work independently and multitask in a fast-paced environment.
• Flexible to work night shifts, weekends, and public holidays.
• Proficient in English; additional language skills are an advantage.
• Experience in the Maldives resort industry will be an added advantage.

How to apply