Contact Centre Executive
Indexed from Job Maldives10 Nov 2026
- Job type
- Full-Time
- Closes
- 26 Nov
- Source
- Job Maldives
- Employer
- Tree Top HospitalHealthcare
- Location
- Kaafu Atoll
- Salary
- Pay not advertised
- Employment type
- Full-TimeEntry level
- Deadline
- Closes 26 Nov 202616 days left
From the announcement
Read from PDFAnswers and directs contacts, emails and instant messages for the Contact Centre at Tree Top Hospital in Eydhafushi.
Job Maldives posted this vacancy as a PDF. CareersMV read the details on this page from it on 10 Nov 2026; the announcement is the official version, and if anything differs, it wins.
At a glance
- Source
- Job Maldives
- Openings
- Not stated
Requirements
- GCE O 'Level
- 1-2 years of work experience in a customer service related field
- Excellent verbal communication skills along with active listening
- Ability to take initiative and work independently with minimum supervision
- Proficiency in MS Office, English and Dhivehi
- Ability to multitask, set priorities, manage time and work on shift duties
- Confident in dealing with customers over the phone in a professional manner
- Can work under pressure
Skills
- MS Office
- English
- Dhivehi
Responsibilities
- 01Responsible for answering and directing contacts, emails and instant messages received by the Contact Centre
- 02Provide effective guest service for all internal and external guests using in-depth knowledge of the hospital, its programmes and team members
- 03Keep records of all conversations and database confidential
- 04Answer and direct all inquiries from guests, visitors, physicians and staff to appropriate locations using an online directory
- 05Ensure guests receive exceptional service by answering, directing and paging according to the guest's request
- 06Support guests with identifying appointment type and scheduling appropriately in the management system
- 07Handle patient complaints and escalate accordingly when necessary
- 08Communicate to guests any information they need to bring to their health centre appointments
- 09Assist with other projects and administrative tasks as needed
- 10Maintain a positive, empathetic and professional attitude towards customers at all times
Salary & benefits
Benefits
- Medical insurance
How to apply
Attachments from Tree Top Hospital
Location
- Place
- Kaafu Atoll
- Atoll
- Kaafu Atoll
- Address
- Lot 10608, Dhumburi Magu, Hulhumale', 23000, Maldives
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About the employer
Tree Top Hospital
Healthcare · Male' City, Hulhumale'
Tree Top Hospital is a private hospital in Hulhumalé, Maldives. It was developed by the Tree Top Investments group of Maldivian business owners and was reported at opening to have 210 beds. At opening, management was given to Ramsay Sime Darby Health Care, a joint venture between Australian and Malaysian companies.
- Open roles
- 22
- Followers
- 2
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