Jobs at Crown & Champa Resorts · Front Office

About the role

Crown & Champa Resorts is seeking a friendly and professional Receptionist to join their team at their resort in Lhaviyani Atoll, Maldives.

Read by CareersMV from the vacancy announcement Job Maldives posted (image). The announcement is the official version.

What you would do

• Greet and assist guests upon arrival with check-in and check-out procedures.
• Provide accurate information about resort services, facilities, and local attractions.
• Handle guest inquiries, requests, and complaints professionally and efficiently.
• Manage reservations, process payments, and update guest records.
• Coordinate with other departments to ensure smooth guest experiences.
• Maintain a neat and organized front desk area.
• Assist in administrative tasks as required.

What they are looking for

• Fluency in spoken and written English; additional German language skills are a plus.
• Diploma or equivalent qualification in Hospitality, Business Administration, or a related field.
• Previous experience in a front office or customer service role is an advantage.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in Microsoft Office and reservation systems.
• A positive attitude, professional appearance, and excellent problem-solving skills.

How to apply