Counselling Associate

1. Pension contribution received under the Pension Act of the Maldives.
2. Attendance allowance: per day attended MVR 120.00
3. Government pay framework scales (in line with the amendment of 01 May 2023), additional overtime payments and other allowances.

1. Support for the helpline calls, answering with care according to the procedures in place
2. Carrying out the work required through the referral pathway, in line with the SOPs and guidelines that have been developed, together with the service-providing places concerned, and updating information relating to helpline calls
3. Giving special priority to crisis calls or emergency calls received by the helpline, and ensuring that they are handled in line with the SOPs and guidelines that have been developed
4. Participating in and carrying out all work in the planning of the Initial Response and Case Management Section
5. Planning and carrying out field visits to places where persons with mental health conditions live, to assess their living situation and ensure their safety, among the cases submitted through the helpline and in line with the established procedures, and carrying out all work required to provide assistance
6. Protecting the rights of persons in cases submitted in connection with mental health issues, and working with families and other connected institutions, within the relevant fields and in line with the standards of the approach to be applied, to provide the assistance needed and to fulfil all basic requirements to which they are entitled
7. Making an assessment of persons who need mental health assistance because their rights have been violated or who require assistance for their protection in cases submitted, and preparing an action plan
8. Identifying, among the cases submitted, persons who must be placed under government care to provide temporary protection, and working with connected institutions to ensure their safety
9. Reporting cases by sharing information with the Rehabilitation and Reintegration Unit in situations where persons who must be given protection under government care need to be taken to the centre for those needing special assistance, in order to provide the protection they need
10. Preparing case notes relating to patient cases, updating patient files, and carrying out all work to obtain and deliver patients' rights together with the connected parties
11. Providing assistance in connection with sudden situations arising for patients
12. Preparing and submitting the "Social Situation Report" required in submitted cases, in line with the established procedures, to the institutions concerned within the set time
13. Monitoring and reviewing case files submitted from atolls, providing advice and guidance on how the cases should be handled to the persons designated as focal points, assisting those persons in progressing the cases, carrying out case work, and deciding such cases
14. Working to resolve difficulties arising in connection with section work, and completing assigned work by sharing how it is being carried out with the supervisor, and working to find solutions through consultation on section work
15. Working together with connected institutions and participating in meetings held by connected parties, and preparing information and documents required for department or section work and providing information to heads/supervisors without delay.
16. Advocating for the attainment of mental wellbeing, and working with other departments, other government institutions and private organisations to promote mental health and awareness
17. Carrying out all duties assigned in connection with official work
18. Taking an active part in emergency health services, pandemics and disasters

1. A Level 5 Diploma or Level 6 Advanced Diploma/Associate Degree from a field related to the post, recognised by the Maldives Allied Health Council, obtained from the Maldivian National Qualifications Framework.

Is a registered and licensed entity with a valid registration, recognised by the Maldives Allied Health Council.

Educational qualifications:

• Addiction Counselling
• Applied Behaviour Analysis
• Behavioural Psychology
• Clinical Mental Health Counselling
• Clinical Psychotherapy
• Counselling
• Counselling and Psychotherapy
• Counselling Children and Young People
• Counselling Psychology
• Marriage and Family Counselling
• Marriage and Family Therapy
• Mental Health Counselling
• Psychotherapy
• Psychotherapy Counselling
• Rehabilitation Counselling
• School Counselling
• Therapeutic Counselling

Related field of employment

• Counselling

1. Application Form for a Completed Post (This form can be obtained from the Civil Service Commission's website and the agency's website, counter and the link below.)
   -https://www.csc.gov.mv/download/2023/51/Annex%202%20 %20Application%20form1pnd4eve.a2u.docx
2. Details of the applicant (including contact phone number and email address).
3. A readable copy of both sides of the card proving that the applicant is a Maldivian citizen (even if the validity period has expired), or if the ID card is lost, the applicant's birth certificate, passport or driving licence.
4. If a staff member with a service agreement to serve the Civil Service / Government is transferred to this position, a letter issued by the office providing the service stating that there is no objection to leaving the position.
5. Copies of educational certificates obtained;

(a) For educational certificates issued by institutions outside Maldives that have been graded by the Maldives Qualifications Authority at a certain level, copies of the educational certificate and transcript; or: in cases where there is no certificate, a copy of the letter confirming completion of the course and a copy of the assessment report and transcript issued by the Maldives Qualifications Authority.

(b) Copy of educational certificates issued by secondary education institutions in the Maldives and a copy of the transcript; or a copy of the letter of course completion and a copy of the transcript: (Course completion letters (Course Completion Letter) from the Maldives National University, the Islamic University of Maldives, the Civil Service Training Institute and secondary education institutions in the Maldives, validated by the Maldives Qualifications Authority, will be considered only if the letter includes the letter of authority given to that institution to issue documents signed by "Batch Validated" by the Maldives Qualifications Authority.)

1. Copy of valid registration and licence
2. Copies of documents covering the following criteria providing work experience:

(a) If work experience has been gained in a civil service post, in a state institution, in a government-owned company, a letter from that office stating the work undertaken, the period of work (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(b) For work experience within the civil service that cannot be verified from https://myaccount.csc.gov.mv/, a letter from that office stating the work undertaken and the period (in years, months and days) confirmed by that office, and stating the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(c) If work experience has been gained in a private company or private organisation, a letter from that organisation stating the work undertaken, the period of work (in years, months and days), the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) and the number of staff at the workplace.

(d) If work has been undertaken in a national or international association or society, a letter from that organisation stating the work undertaken, and the period (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each). This letter should state whether the position held is a salaried position or not, or alternatively, an official letter from that organisation confirming this.

(b) If you have worked for a government institution that has been abolished, or for a private company or private institution that has been abolished, or for a national or international organisation or association that has been abolished, the position held and the duration of the job (stating the years, months and days), and the responsibilities of the job (even if you held different posts within one institution), separately described and confirmed by that office in writing, if such a letter is not available, the "Reference Check Form for Experience at Abolished Institutions" in Schedule 8 of the Recruitment Procedure

Documents to apply for the post must be emailed to [email protected] by 13:30 on 26 October 2026.

If the Government declares a public holiday before the deadline of the announcement, the application form for the post may be accepted on the declared date.

NOTE: After converting all documents together with the application form into a single PDF file, the applicant's name and post title must be included in the file name.

From the applicants for this post, based on educational level and experience, the candidates most suitable for the post will be short listed; those with the highest scores will be selected.

The assessment (examination or practical) presentation and interview held to select a person for this post will take place at a venue determined by the Ministry of Health, Family and Welfare in October and November 2026. Accordingly, candidates for this job are requested to prepare to attend the examination, presentation and interview during that period.

Appointment to the post

Publishing of marks sheet for candidates appointed to the post (A2 sheet)

Within 3 non-holiday days after the interview, a sheet showing the points awarded to applicants (Sheet A2) will be published in this office and on the office website so that it is visible to the public. If there is a complaint about the points awarded to an applicant, that complaint must be submitted to [email protected] within 3 non-holiday days, starting from the day Sheet A2 is published.

To clarify information relating to this announcement, contact 3014421. Alternatively, send an email to [email protected]. The standards and procedures for selecting and appointing persons to Civil Service posts, and all documents relating to those procedures, are available from the Civil Service Commission website's procedures> "Recruitment Policy" (https://www.csc.gov.mv/Policy/Index/51).