Director, Social Protection Programmes Monitoring

1. Basic service as assigned to civil service employees.

2. Pension contribution received under the Maldives Pension Act.

1. To design a monitoring framework that monitors the conditions of beneficiaries under the social protection programmes carried out by the Agency according to standards, and to prepare a monitoring toolkit in consultation with relevant stakeholders.
2. To provide technical support and guidance to staff required for implementing the monitoring framework and toolkit prepared for monitoring the living conditions of beneficiaries under the social protection programmes carried out by the Agency according to standards, and to establish a system for carrying out the work required to implement that framework.
3. To prepare an action plan in a manner that enables the achievement of targets included in the Government's strategic action plan, for monitoring the conditions of beneficiaries under the various social protection programmes carried out by the Agency, under the guidance of the Agency's Chief Executive Officer.
4. To establish a system for conducting impact evaluations of beneficiaries under the various social protection programmes carried out by the Agency. In this regard, in matters relating to monitoring and evaluation, to identify areas requiring technical and financial assistance from domestic and international organisations and civil society groups, and to conduct the work required to obtain the technical and financial resources needed for such research.
5. To undertake the work required to obtain financial and other resources necessary for monitoring the islands included in the action plan prepared for monitoring beneficiaries under the social protection programmes carried out by the Agency, and to establish a system through which the action plan is implemented so that targets set each year are monitored.
6. To prepare unified information and statistics relating to the conditions of beneficiaries under social protection programmes, to analyse and report them, to arrange for the software and applications necessary for this work, and to provide technical support and guidance to staff required for using those resources.
7. To report the analysed information regarding monitored beneficiaries to the required parties, and to establish a system through which information about new beneficiaries is regularly shared with the Programmes Section, and to verify that people to be removed from lists are removed.
8. To establish a system through which information about changes in the conditions of beneficiaries registered in the Agency's assistance programmes is recorded, and to undertake the work required to regularly share that information with the party to which it should be shared.
9. To establish a system through which information about beneficiaries under social protection programmes who are deceased or who have come under the care of the State is regularly received by the Agency, and in this manner to establish proper coordination with stakeholders and to link their databases with the Agency's database under the advice and guidance of IT software.
10. To undertake the work required to verify to the greatest possible extent that people included in the lists of beneficiaries under the various social protection programmes carried out by the Agency are indeed entitled to that assistance, and to implement it.
11. To provide technical support to impact evaluations carried out by the Agency in conjunction with international organisations, and to represent the Agency in such research and to prepare technical documents required to be prepared by the Agency.
12. On the basis of information gathered under impact evaluation and monitoring and evaluation, to provide technical support and guidance to the office managers and relevant sections regarding changes that need to be made to social protection programmes.
13. To establish a system through which the impact of assistance given by the Agency under social protection programmes to beneficiaries can be demonstrated, and to ensure that the information is used in policy-making by identifying ways in which that information should be maintained.
14. To establish a system through which overpayments made to beneficiaries under social protection programmes for various reasons can be recovered in future.
15. To establish agreements with beneficiaries who have received overpayments under social protection programmes for various reasons and to verify that payment is made in accordance with the schedule, and to establish a system through which accounts related to this matter are properly maintained and monitored.
16. To list the tasks of the monitoring section and oversee their implementation, and to arrange for the human and other resources required for the section to be available.

1. A Doctoral degree at Level 10 of Maldives' National Qualifications Framework in a field related to the duties of the post, and a minimum of 2 years of work experience in a supervisory or management capacity related to the duties of the post.

Or

2. A Master's degree at Level 9 of Maldives' National Qualifications Framework in a field related to the duties of the post, with 4 years of work experience in the field of the duties of the post, of which a minimum of 2 years must be in a supervisory or management capacity.

Or

3. A degree or Bachelor's Honours degree at Level 7 or 8 of Maldives' National Qualifications Framework in a field related to the duties of the post, with 8 years of work experience in the field of the duties of the post, of which a minimum of 2 years must be in a supervisory or management capacity.

Educational qualifications for the post:

1. Accounting
2. Administration
3. Applied Positive Psychology
4. Applied Psychology
5. Applied Science Psychology
6. Applied Sociology
7. Business
8. Business Administration
9. Business Management
10. Counselling
11. Counselling Psychology
12. Development Studies
13. Early Childhood Education
14. Finance
15. Gender Studies
16. Insurance and Pension Management
17. Management
18. Primary Health Care
19. Psychological Counselling
20. Psychology
21. Public Administration
22. Public Administration and Management
23. Public Management
24. Rehabilitation Science
25. Social Policy
26. Social Services
27. Social Work
28. Sociology
29. Special Education

Scope of duties of the post / related functional area

1. Managerial level work related to social services and technical work and research work.

1. Completed civil service job application form (this form can be obtained from the Civil Service Commission website and the office website and counter and from the link below) https://www.csc.gov.mv/download/2023/51/Annex%202%20-%20Application%20form1pnd4eve.a2u.docx
2. Details of the applicant (including contact phone number and email address).
3. A readable copy of both sides of the card proving that the applicant is a Maldivian citizen (even if the validity period has expired), or if the ID card is lost, the applicant's birth certificate, passport or driving licence.
4. If a staff member with a service agreement to serve the Civil Service / Government is transferred to this position, a letter issued by the office providing the service stating that there is no objection to leaving the position.
5. Copies of educational certificates obtained;

(a) For educational certificates issued by institutions outside Maldives that have been graded by the Maldives Qualifications Authority at a certain level, copies of the educational certificate and transcript; or: in cases where there is no certificate, a copy of the letter confirming completion of the course and a copy of the assessment report and transcript issued by the Maldives Qualifications Authority.

(b) Copies of educational certificates and transcript issued by local educational institutions in Maldives; or copies of letter confirming completion of the course and copies of transcript.

1. Copies of documents covering the following criteria providing work experience:

(a) If work experience has been gained in a civil service post, in a state institution, in a government-owned company, a letter from that office stating the work undertaken, the period of work (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(b) For work experience within the civil service that cannot be verified from https://myaccount.csc.gov.mv/, a letter from that office stating the work undertaken and the period (in years, months and days) confirmed by that office, and stating the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(c) If work experience has been gained in a private company or private organisation, a letter from that organisation stating the work undertaken, the period of work (in years, months and days), the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) and the number of staff at the workplace.

(d) If work has been undertaken in a national or international association or society, a letter from that organisation stating the work undertaken, and the period (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each). This letter should state whether the position held is a salaried position or not, or alternatively, an official letter from that organisation confirming this.

(b) If employed in a Government established agency, or a registered private company or private agency, or a registered national or international organisation or association, the written confirmation issued by the office stating the position held, duration of employment and (in years, months and days), and job responsibilities (even if work has been carried out in different positions in different departments of one agency), or if no such written confirmation can be obtained, the 'Reference Check Form for Job Applicant' in Table 8 of the Recruitment Rules.

Note: To apply for the post, the applicant applying for the job must obtain a total of 60 or more points from A2 sheet completed.

Applications for this post must be submitted by 2026 October 15 at 1:30 p.m. on Friday to the National Social Protection Agency (M. Uthurubeyhi, Kaneeri Magu, 6th Floor) or applications and documents may also be submitted via email [email protected].

And if the government announces a public holiday before the deadline of this announcement, applications can be received up to the number of days of the announced holiday.

From the applicants for this post, based on educational level and experience, the candidates most suitable for the post will be short listed; those with the highest scores will be selected.

Interview (if there is an examination and presentation, these will also be included) will be held at the following place and time:

The interview and examination to select a person for this post will be held between 2026 October 19 and 2026 November 18 at the National Social Protection Agency (N.S.P.A.) in Malé.

Within three days of the interview being held, the "Sheet of Points Awarded to Job Applicants (A2 Sheet)" will be made public at this office and on the office's website. If there is any objection to the points awarded to job applicants, such objection must be submitted to this office within three days of the A2 Sheet being made public.

For clarification of information related to this announcement, contact 1402. Email [email protected].

The criteria and principles for recruitment and appointment to Civil Service posts and all documents related to those principles can be obtained from the 'Appointment Related Policy' section ((https://www.csc.gov.mv/Policy/Index/51)) in the Downloads section of the Civil Service Commission website.