Senior Complaints Administration Officer - North Region Grievances Unit

1. Attendance allowance: -/125 rufiyaa per attendance day, (one hundred and twenty-five rufiyaa)
2. Additional allowance under the State Pay Framework (as at 1 November 2025)
3. Pension contribution receivable under the Maldivian Pension Law

1. Conducting all administrative work necessary to organize and conduct various programmes run by the Ministry for the purpose of promoting religious education under the guidance and advice of clerics, and conducting all administrative work necessary to carry out such programmes.
2. Carrying out all administrative work related to organising religious education programmes aimed at the Media under the guidance and instruction of the officers of this Ministry in coordination with the Islamic Studies Department of this Ministry, and carrying out all the necessary administrative work to take forward these programmes.
3. Conducting administrative work on matters related to the Modern Region in respect of matters that are religiously controversial, and keeping records of such matters including matters related to the public and common (such as news statement, circular and announcement) documents.
4. Under programmes of religious instruction aimed at promoting religious education to people living in each region of the Modern Region, organizing and conducting religious exhortation programmes given through programmes of promoting religious education in consultation with the section's staff.
5. Carrying out all administrative work related to religious education programmes for increasing religious education that the Ministry carries out in coordination with various institutions and club associations.
6. Conducting all administrative work related to the holding of sessions and seminars/workshops/forums.
7. Conducting all administrative work on programmes held for the purpose of revitalizing the nights of Ramadan.
8. After writing a detailed report of the work carried out by the section to be included in the annual report, conducting the necessary matters for handing over to the relevant staff and conducting work related to informing the relevant staff of the details of the work carried out by the unit on a daily basis for inclusion in the Ministry's daily report.
9. Conducting all matters assigned in relation to the office's official work.

Educational requirements for the post:

1. Creed
2. Creed and Islamic Torts
3. Awqaf Administration
4. Awqaf Management
5. Fatwa
6. Fiqh and Usool al-Fiqh
7. Fiqh
8. Islamic Banking
9. Islamic Ethics
10. Islamic Finance
11. Islamic Judicial Sciences and Sharia Policy
12. Islamic Revivalist College and Leadership
13. Islamic Studies
14. Islamic Thoughts and Civilisation
15. Sharia
16. Usool al-Din
17. Zakat and Awqaf Management

Related job category:

1. Religious matters and technical work related to the sphere of religious matters and research work.

1. Application form for a full-time position (this form can be obtained from the Civil Service Commission's website and the office's website, counter and the link below.) https://www.csc.gov.mv/download/2023/51/Annex%202%20-%20Application%20form1pnd4eve.a2u.docx
2. Details of the applicant (including contact phone number and email address).
3. A readable copy of both sides of the card proving that the applicant is a Maldivian citizen (even if the validity period has expired), or if the ID card is lost, the applicant's birth certificate, passport or driving licence.
4. If a staff member with a service agreement to serve the Civil Service / Government is transferred to this position, a letter issued by the office providing the service stating that there is no objection to leaving the position.
5. Copies of educational certificates obtained;

(a) For educational certificates issued by institutions outside Maldives that have been graded by the Maldives Qualifications Authority at a certain level, copies of the educational certificate and transcript; or: in cases where there is no certificate, a copy of the letter confirming completion of the course and a copy of the assessment report and transcript issued by the Maldives Qualifications Authority.

(b) Copies of educational certificates and transcript issued by local educational institutions in Maldives; or copies of letter confirming completion of the course and copies of transcript.

1. Copies of documents covering the following criteria providing work experience:

(a) If work experience has been gained in a civil service post, in a state institution, in a government-owned company, a letter from that office stating the work undertaken, the period of work (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(b) For work experience within the civil service that cannot be verified from https://myaccount.csc.gov.mv/, a letter from that office stating the work undertaken and the period (in years, months and days) confirmed by that office, and stating the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(c) If work experience has been gained in a private company or private organisation, a letter from that organisation stating the work undertaken, the period of work (in years, months and days), the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) and the number of staff at the workplace.

(d) If work has been undertaken in a national or international association or society, a letter from that organisation stating the work undertaken, and the period (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each). This letter should state whether the position held is a salaried position or not, or alternatively, an official letter from that organisation confirming this.

(e) If work has been undertaken in a dissolved state institution, or in a dissolved private company or private organisation, or in a dissolved national or international society or association, and a letter from that office stating the work undertaken and the period of work (in years, months and days) and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) cannot be obtained, the "Reference Check Form for Work Experience from a Dissolved Workplace" found in Table 8 of the Recruitment Rules.

The criteria to be considered for the person to be most suitable for this post are specified in item 12 of the Civil Service Job Recruitment and Appointment Standards and Principles 2023 (Second Amendment).

Applications for the post must be submitted by 14:00 on Monday, 13 October 2026 to the Ministry of Islamic Affairs. Application forms and documents may also be submitted via email ([email protected]).

And if the government announces a public holiday before the deadline of this announcement, applications can be received up to the number of days of the announced holiday.

NOTE: All documents with the application form must be converted into a single PDF file, and the file must be named with the name of the applicant and the name of the post.

From the applicants for this post, based on educational level and experience, the candidates most suitable for the post will be short listed; those with the highest scores will be selected.

Within three days of the interview being held, the "Sheet of Points Awarded to Job Applicants (A2 Sheet)" will be made public at this office and on the office's website. If there is any objection to the points awarded to job applicants, such objection must be submitted to this office within three days of the A2 Sheet being made public.

For clarification regarding this announcement, contact 3020254. Email: ([email protected]).

The guidelines and principles for recruitment to civil service posts, and all documents related to these principles, are available on the Civil Service Commission website under Principles > "Recruitment Principles" (https://www.csc.gov.mv/Policy/Index/51).