Clinical Aide

1. Attendance allowance: (per day worked MVR 65.00)
2. Overtime allowance as per the regulations applicable to Civil Service employees
3. Pension contribution receivable under the Pensions Act of the Maldives.

1. Making appointments for those contacting the hospital to make appointments, assisting with registration, checking the inventory of the consultation room before duty begins, replenishing any shortages before patients begin to be seen, and providing information on various matters to those calling the hospital reception.
2. Interpreting into English for the doctor the complete account given by the patient, and explaining the doctor's advice and treatment to the patient in Dhivehi so that they fully understand it.
3. Obtaining quotations from three parties to arrange the vessel needed to refer patients, and handling all administrative transactions and all travel arrangements between the island and Male.
4. Assisting the doctor in seeing patients in the order of the numbers issued to them, and answering phone calls to the doctor's consultation room.
5. Keeping the details of the patient's illness up to date within the patient record (HIS and VNVI system) under the doctor's direction, and filing all medical records that must be filed.
6. Maintaining outpatient records and carrying out all work of ICD (International Classification of Disease) coding.
7. Accompanying doctors to islands outside the atoll in situations where outreach consultations require travel, and taking part in medical camps.
8. Preparing, before issuing numbers and memos, everything needed for issuing them in line with the regulations for those who have made appointments, holding it ready so that work can start, and, at the start of each shift, reporting for duty and getting ready for the day's work without delay after taking the handover.
9. For those requesting ambulance services, providing the necessary information clearly and arranging for the service to be delivered promptly while giving the service a clear route, and recording in the book prescribed for ambulance journeys in line with the regulations.
10. If keys held at reception (for the keys of the hospital's rooms) are handed over, handing over and receiving keys in line with the hospital's regulations and procedures.
11. Preparing bills for hospital services according to the established procedure, collecting payment, preparing the daily income report, depositing the money into the hospital account, and submitting the report together with the deposit slip to the budget section.
12. Handing over bills prepared each day (inpatient and outpatient separately) to the budget section of the office that prepares them the following day.
13. Reviewing all regulations relating to collecting payments and the work, becoming familiar with those regulations, and, if any doubt arises, contacting the section's senior staff member to clear up that doubt properly.
14. If, after collecting payment and issuing a receipt, a service cannot be provided and the money has to be refunded, the staff member of the department providing that service must state that the service was not provided, submit a signed letter giving the reason it was not provided, and then hand the money over to that party.
15. For services charged for, charging for services requested via a request form or memo according to what it contains, and, for operation theatre, wards and the treatment room, charging for services according to the "service notification slip", and applying the procedure for collecting payment as the department instructs in the event of any further change to this procedure.
16. Recording the money held in the safe and the cash box in a book so that the details are known, handing over with the handover, and taking over and handing over everything held in the safe, cash box and treatment rooms upon taking over the work.
17. Carrying out, in line with the regulations, all the practical and administrative matters that must be dealt with between the hospital, the people who come to the hospital for services, the patients the hospital refers for further treatment, and the agencies concerned.
18. Remaining at the designated location for the day (reception, information counter, E.R. counter, various clinics) until the end of duty and providing services as directed by the supervisor.
19. Preparing all invoices that need to be prepared for organizations.
20. Taking part in practical work on emerging health emergencies, pandemics and crises, and entering the information needed for daily surveillance into the server day by day.

Having obtained a 'D' grade or better in at least 2 subjects in the Secondary School or Higher Secondary School certificate examination, including Dhivehi, with a 'C' grade or better in an equivalent examination such as the Sanaavee or its equivalent.

Educational qualifications for the post:

None

Preferred discipline of the post:

None

Post discipline code:

None

Related fields of work:- Administrative management work, technical work related to administration, human resources and finance, research work, and administrative tasks.

1. Application form for permanent employment (this form can be obtained from the Civil Service Commission website and the department website, at counters and from the link below) https://www.csc.gov.mv/download/2021/84/1e148c34-bc04-4150-9537-29309c104aa7.docx
2. Details of the applicant (including contact phone number and email address).
3. A readable copy of both sides of the card proving that the applicant is a Maldivian citizen (even if the validity period has expired), or if the ID card is lost, the applicant's birth certificate, passport or driving licence.
4. If a staff member with a service agreement to serve the Civil Service / Government is transferred to this position, a letter issued by the office providing the service stating that there is no objection to leaving the position.
5. Copies of educational certificates obtained;

(a) For educational certificates issued by institutions outside Maldives that have been graded by the Maldives Qualifications Authority at a certain level, copies of the educational certificate and transcript; or: in cases where there is no certificate, a copy of the letter confirming completion of the course and a copy of the assessment report and transcript issued by the Maldives Qualifications Authority.

(b) Copies of educational certificates and transcript issued by local educational institutions in Maldives; or copies of letter confirming completion of the course and copies of transcript.

1. Copies of documents covering the following criteria providing work experience:

(a) If work experience has been gained in a civil service post, in a state institution, in a government-owned company, a letter from that office stating the work undertaken, the period of work (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(b) For work experience within the civil service that cannot be verified from https://myaccount.csc.gov.mv/, a letter from that office stating the work undertaken and the period (in years, months and days) confirmed by that office, and stating the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(c) If work experience has been gained in a private company or private organisation, a letter from that organisation stating the work undertaken, the period of work (in years, months and days), the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) and the number of staff at the workplace.

(d) If work has been undertaken in a national or international association or society, a letter from that organisation stating the work undertaken, and the period (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each). This letter should state whether the position held is a salaried position or not, or alternatively, an official letter from that organisation confirming this.

(e) If work has been undertaken in a dissolved state institution, or in a dissolved private company or private organisation, or in a dissolved national or international society or association, and a letter from that office stating the work undertaken and the period of work (in years, months and days) and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) cannot be obtained, the "Reference Check Form for Work Experience from a Dissolved Workplace" found in Table 8 of the Recruitment Rules.

The criteria for finding the most suitable candidate for this post are detailed in item 12 of the Standards and Rules on Recruitment and Appointment of Civil Service Posts 2021 (Second Amendment).

Documents to submit for this post must be submitted before 10:00 on 22 October 2026 to R. Ungoofaaru Regional Hospital. The application form and documents may also be sent by email to [email protected].

And if the government announces a public holiday before the deadline of this announcement, applications can be received up to the number of days of the announced holiday.

From the applicants for this post, based on educational level and experience, the candidates most suitable for the post will be short listed; those with the highest scores will be selected.

Within three days of the interview being held, the "Sheet of Points Awarded to Job Applicants (A2 Sheet)" will be made public at this office and on the office's website. If there is any objection to the points awarded to job applicants, such objection must be submitted to this office within three days of the A2 Sheet being made public.

For information regarding this announcement, please call 6583706. Email to [email protected]. Information on the methods and procedures for selecting and appointing persons to civil service posts, and all documents related to those procedures, will be available from the Civil Service Commission's website downloads, "Recruitment Procedure" (http://www.csc.gov.mv/recruitment-usoolu).