Health Care Administration Officer (Public Relations)

Hulhumalé Hospital, GP Clinic, Airport Clinic

Public Relations and Media

1. Helping persons coming to use the hospital's services to be provided with services by departments, and resolving problems arising in obtaining services.
2. Providing the assistance needed by staff working in the Customer Service Centre.
3. Resolving problems arising for customers: clearly clarifying such problems, obtaining the information needed to resolve them, along with the ways the problem can be solved and its alternatives, resolving those problems, and referring problems that cannot be resolved to the Director's attention.
4. Looking after everything in the hospital's call centre and working to make the service provided by the call centre one that people generally understand and that is provided in a satisfactory way.
5. Identifying the various problems arising on the floor and working with the parties who must be contacted to resolve them, so that persons coming from outside to use the services are given a quick service wherever they are on the floor.
6. Checking cash reports handed over after the end of the assistant officers' daytime work. If a problem is noticed, resolving it. Emailing the parties who must be emailed.
7. Informing staff of important notices relating to finance matters, being responsible for emails for which a response is required, and, by speaking with the parties who must be spoken to, resolving problems that arise.
8. Maintaining the assistant officers' duty roster so that it is balanced and coordinated and does not make work difficult. Posting duty roster arrangements on the duty portal and making the changes that need to be made.
9. Making the changes that need to be made when preparing the assistant officers' duty rosters, in consultation with the HoD.
10. Maintaining stock of items required for the PR at the General Practice Clinic, and carrying out PR-related work at the General Practice Clinic.
11. Opening the General Practice Clinic at the required times.
12. In addition to the above, carrying out other office duties related to the post, as directed by the heads of the division.

A Diploma at Level 5 or a Diploma at Level 6 / Advanced Diploma / Associate Degree from a field related to the duties of the post, recognised under the National Qualifications Framework of the Maldives.

1. Accounting
2. Accounting and Finance
3. Administration
4. Auditing
5. Business
6. Business Administration
7. Business Management
8. Commerce
9. Finance
10. Financial Management
11. Financial Planning
12. Human Resource Management
13. Internal Auditing
14. Islamic Banking and Finance
15. Islamic Finance
16. Management
17. Nursing
18. Public Administration
19. Public Administration and Management
20. Public Finance
21. Public Management

Criteria between AS.1 and AS.2

1. Completed Civil Service job application form (this form can be downloaded from the Civil Service Commission's website and gazette).
2. Details of the applicant (including relevant phone number and email address)
3. A copy of a document proving the applicant is a Maldivian citizen, that the card has not expired, showing both sides of the card, and a copy of any written documents that are legible.
4. A letter issued by the office from which the employee is working stating that there is no objection to leaving the current position if the employee has an agreement to work with the Civil Service / Government.
5. Copies of educational certificates obtained;

(a) A copy of educational certificates and transcripts issued by external institutions from secondary education standards set and graded by the Maldives Qualifications Authority; or: in cases without a certificate, a copy of a course completion letter and a copy of an assessment report issued by the Maldives Qualifications Authority and a copy of the transcript

(b) A copy of educational certificates and transcripts issued by domestic secondary education institutions in the Maldives; or a copy of a course completion letter and a copy of the transcript

1. Copies of documents covering the following criteria providing work experience:

(a) If employed in a Civil Service post, in a state institution, in a government-funded organisation, a letter issued by that office stating the job held, the duration of employment (showing years, months and days), and the job responsibilities (even if different posts were held in one department).

(b) A letter issued by that office stating the duration of employment (showing years, months and days) and the job responsibilities (even if different posts were held in one department) for work not shown in https://myaccount.csc.gov.mv/ from within Civil Service experience.

(c) If work experience has been gained in a private company or private organisation, a letter from that organisation stating the work undertaken, the period of work (in years, months and days), the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) and the number of staff at the workplace.

(c) If employed in a national or international organisation or association, a letter issued by that organisation stating the job held, the duration of employment (showing years, months and days), and the job responsibilities (even if different posts were held in one department) (this letter must state whether the post held was a salaried position or not, or alternatively a formal letter issued by that organisation stating this fact).

(b) If you have worked in an authorised government institution, or an authorised private company or private institution, or an authorised national or international organisation or association, then you must provide the job held and the duration of the job (in years, months and days), and the responsibilities of the job (even if you have worked in different posts in one institution) provided by that office, or if you do not obtain a written statement from the office, then reference letters indicating experience at the authorised workplace in schedule 8 of the recruitment principles.

Documents for applying for the post must be submitted to the 4th floor of the Koville Building, Hulhumalé Hospital, before 13:30 on 22 October 2026 at email [email protected].

If the Government declares a public holiday before the deadline of the announcement, the application form for the post may be accepted on the declared date.

NOTE: All documents with the application form must be converted into a single PDF file, and the file must be named with the name of the applicant and the name of the post.

From those who meet the requirements and apply for this post, based on academic qualification and experience, the 10 candidates with the highest marks from those with completed applications for the post shall be shortlisted.

The interviews and examinations held to select a person for this post will take place between 28 October 2026 and 28 November 2026 on the 4th floor of the Koville Building, Hulhumalé Hospital.

Announcement of "Scoresheet of Points Obtained by Candidates Who Applied for the Job (A2 Sheet)"

Within 3 official working days after the interview is held, a "sheet showing points awarded to applicants shortlisted for the job (A2 sheet)" will be made public on this hospital's website and in the Maldivian government gazette. If there is any objection to the points awarded to applicants shortlisted for the job, such objection must be submitted to this hospital within 3 official working days from the date the A2 sheet is made public.

For clarification of information related to this announcement, contact phone number 3350118 during official working hours on official days. Email [email protected]. The criteria and principles for recruitment and appointment to Civil Service positions and all documents related to these principles can be downloaded from the Civil Service Commission website's downloads section titled "Recruitment Principles" (https://www.csc.gov.mv/Policy/Index/51).