Health Care Administration Officer

• Post allowance MVR 2910.00 per month
• Attendance incentive: MVR 80.00 for each day attended
• Pension contribution received under the Pension Act of the Maldives.
• Additional allowance in accordance with the principles established for state employees on the Government's pay framework

1. Dealing courteously with patients and with those visiting the hospital for various purposes, providing complete information and assistance.
2. Writing the reason and bringing the person responsible for the bills to be cancelled.
3. Obtaining information on patients admitted in emergency situations and helping to notify the parties who must be informed.
4. Practically participating in work carried out during health emergencies, pandemics and disasters.
5. Preparing daily sales, transaction cancellation reports, and invoices (cash/credit) with bills, and handing over cash and receipts held at the counter to the section head every day.
6. Preparing bills at the price fixed after providing services to guests, allies, police and other parties.
7. Preparing reports by issuing bills prepared at the price fixed after providing services to guests, allies, police and other parties (IPD/OPD).
8. Refer to the Section Head any issues faced by people seeking hospital services, and any issues that cannot be resolved, without delay.
9. Assisting the doctor in examining patients according to the number provided to patients coming to see the doctor, and responding to phone calls coming to the doctor's counter and OPD counter.
10. Explaining matters that arise between the doctor and patient clearly to both parties, and assisting the patient during the doctor's examination.
11. Recording the patient's examination details in the patient record sheet under the doctor's signature.
12. Maintain the cash box and cash counter at the hospital reception desk, along with the stamping machine and the 02 ticket machine, with care.
13. Practical participation in hospital-run health promotion activities, and practical participation in various activities held among staff.
14. Check each day, before OPD begins providing services, that the items required for the OPD are in place.

Hold a Level 5 Diploma Certificate on the National Qualifications Framework of Maldives in a field related to the work of the post, or a Level 6 Advanced Diploma Certificate.

Educational requirements for the post:

1. Accounting

1. Accounting and Finance
2. Administration
3. Auditing
4. Business
5. Business Administration
6. Business Management
7. Commerce
8. Finance
9. Financial Management
10. Financial Planning
11. Human Resource Management
12. Internal Auditing
13. Islamic Banking and Finance
14. Islamic Finance
15. Management
16. Nursing
17. Public Administration
18. Public Administration and Management
19. Public Finance
20. Public Management

Related job sectors:

Work related to administrative management and administration, human resources, finance and related technical work, and study and administrative work.

Note: If an applicant submits a qualification from an educational institution related to the work of the post, the applicant may be awarded the points set out in the criteria for the Prior Discipline.

1. Completed Application Form for Civil Service Posts (This form can be obtained from the Civil Service Commission's website, the office, and the link below.)

https://www.csc.gov.mv/download/2021/84/1e148c34-bc04-4150-9537-29309c104aa7.docx

1. Details of the applicant (including relevant phone number and email address)
2. A copy of documents showing Maldivian citizenship, with an unexpired ID card, with clear copies of both sides.
3. If a staff member with a service agreement to serve the Civil Service / Government is transferred to this position, a letter issued by the office providing the service stating that there is no objection to leaving the position.
4. Copies of educational certificates obtained;

(a) Educational certificates and transcripts issued by foreign higher education institutions recognised and accredited by the Maldives Qualifications Authority; or: in cases where no certificate is available, a course completion letter and a copy of the M.Q.A Assessment Report and transcript issued by the Maldives Qualifications Authority;

(a) A copy of educational certificates and transcript issued by a local education centre providing secondary education in Maldives; or a copy of course completion certificate and transcript. (Except for Maldives National University and Islamic University of Maldives, course completion certificates (Course Completion Letter) issued by local secondary education centres in Maldives are considered valid if the letter includes the authorization number issued by the Maldives Qualifications Authority to "Batch Validate" certificates to relevant authorities.)

1. Copies of documents covering the following criteria providing work experience:

(a) If employed in a civil service post, a state institution, a government-owned company or an organization, a letter issued by that office stating the position held, and the duration of employment (in years, months and days), and the responsibilities of the post (even if employment was held in different positions in one office).

(b) Among civil service experience, a letter issued by an office that clearly states the periods of unverified experience shown on https://myaccount.csc.gov.mv, the job held, the duration of the job (showing years, months and days), and the responsibilities of the job (even if the job was held in different posts within one institution).

(c) If employment was held in a private company or private institution, a letter issued by that office stating the position held, the duration of employment (in years, months and days), the responsibilities of the post (even if employment was held in different positions in one office) and the number of employees at the workplace.

(d) If the applicant has worked for a national or international organisation or association, the position held and the period worked (stating years, months and days), the responsibilities of the post (including where positions were held within one institution, separately stating each post), and a letter of release from that organisation stating whether the post held in this letter was a paid post or not. Alternatively, an official letter of release from that organisation stating this must be submitted.

(e) If employment was held in a closed state institution, or a closed private company or private institution, or a closed national or international organization or association, a letter issued by that office stating the position held and the duration of employment (in years, months and days), and the responsibilities of the post (even if employment was held in different positions in one office). If such a letter cannot be obtained, the reference check form for the applicant must be completed.

1. The criteria for being the most suitable person for this post, and the requirements and principles for appointment to civil service posts, are set out in section 12.4 of the 2023 Regulations Governing Appointment to Civil Service Posts.

Note: The post will be filled by a candidate who obtains a total of 60% (sixty percent) or more points from all criteria, starting from that level.

Documents for the post must be submitted to the Fuvahmulah Hospital office before 13:30 on 19 November 2026. The job application form and documents may also be received by email at [email protected]. Also, if the Government declares a new public holiday before the deadline of the announcement, the application form will be accepted up to the date so declared.

NOTE: All documents with the application form must be converted to PDF in one file, and it is requested that the name and post number of the applicant be included in the file name.

- Applicants who met the requirements for the first announcement and wish to apply for this announcement must submit a new application form.

Interview (including examination and presentation if applicable) will be held at the following location and time:

The interview to select a person for this post will be held at Fuvahmulah Hospital in November 2026. Accordingly, applicants for this job are asked to be prepared to attend the interview during this period.

Within 03 non-holiday days of conducting the interview, the "Sheet showing points awarded to candidates for the post (Form A2)" will be published in the Government Gazette so that it is visible to the public. If there is a complaint about the points awarded to candidates for the post, the complaint must be submitted to this office within 03 non-holiday days starting from the day Form A2 is published.

For clarification about this announcement, please call 6868000. Email to [email protected].

The criteria and procedures for selecting and appointing civil service posts, and all documents related to those procedures, will be available under "Related to Appointment Procedures" in the Downloads section of the Civil Service Commission website (http://www.csc.gov.mv/Policy/Index/51).