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ID #cwev1mgl9s · posted 17 hours ago · indexed from the Government Gazette

Health Care Administration Officer

Indira Gandhi Memorial Hospital · MaléVia Gazette
MVR 12,610/month
  • Malé
  • Full-time
  • Closes in 6 days
  • Maldivian nationals only
Salary
MVR 12,610
Schedule
Not listed
Team
Customer Service and Public Relations Division
Usual reply
Not listed
Indira Gandhi Memorial Hospital, Operational Service Department, Customer Service and Public Relations Division,…, MaléThe employer's office

About the role

Position

  • Health Care Administration Officer: 1 opening

Announcement

Post

Health Care Administration Officer

Number of posts

01 (One)

Type of post

Permanent

Post number

463274 GJ

Rank of post

Public Service Rank 5 - Step 1

Duty station

Indira Gandhi Memorial Hospital / Operational Service Department, Customer Service and Public Relations Division, Customer Service Section, Front Office Unit / Malé

Basic salary of the post

MVR 9700.00 (per month)

Allowance of the post

MVR 2910.00 (per month)

Attendance Allowance

MVR 80.00 (per day of attendance at work)

Other allowances

Government pay framework scales (as amended on 1 November 2025) and overtime pay and other allowances.

Main responsibilities and duties of the post

  1. Providing information and assistance to persons seeking hospital services regarding hospital services and related matters.
  2. Providing information to people who call seeking information about the services provided by the hospital.
  3. Assisting persons seeking hospital services and resolving problems they encounter.
  4. Coordinating and managing doctors' appointment schedules.
  5. Making administrative decisions and processing discharges for those admitted.
  6. Answering the hospital hotline and emergency hotline.
  7. Observing whether patients waiting while doctors are seeing other patients have any problems, and if there is no one in the doctor's room, providing that information to people waiting in the queue and managing those matters.
  8. Issuing memos / reports for collecting payment for services provided by the hospital.
  9. Every day, taking the revenue sheet of memos prepared by the employee, and after the sheet is filled, taking the sheet and telephoning it to the Finance Department and handing it over.
  10. Entering clinical department duty rotas and performing administrative work that needs to be done.
  11. Responding to and resolving complaints raised regarding services provided by the hospital.
  12. Providing assistance to persons seeking hospital services and resolving problems encountered in seeking services.
  13. After observing how persons seeking services view matters relating to services, informing the relevant units / departments.
  14. Hospital services are of good quality and providing services in a way that those seeking services observe and are satisfied.

Requirements of the post

Conditions for the post:

A Diploma at Level 5 of the National Qualification Framework in a field related to the position or a Level 6 / Advanced Diploma / Associate Degree qualification from the Maldives.

Educational qualifications of the post:

  1. Accounting
  2. Accounting and Finance
  3. Administration
  4. Auditing
  5. Business
  6. Business Administration
  7. Business Management
  8. Commerce
  9. Finance
  10. Financial Management
  11. Financial Planning
  12. Human Resource Management
  13. Internal Auditing
  14. Islamic Banking and Finance
  15. Islamic Finance
  16. Management
  17. Nursing
  18. Public Administration
  19. Public Administration and Management
  20. Public Finance
  21. Public Management

Preferred discipline of the post:

-

Core discipline of the post:

-

Scope of work of the post:

Work related to administrative management and administration, human resources, finance and related technical work, and study and administrative work.

(NOTE: If the applicant holds a qualification related to a core discipline or preferred discipline, such applicant shall be awarded points allocated to the core /preferred discipline in the criteria.)

Documents to submit

  1. Complete civil service employment application form (this form can be obtained from the Civil Service Commission website https://www.csc.gov.mv/Policy/Index/51 and from Indira Gandhi Memorial Hospital's website http://igmh.gov.mv and the counter on the 11th floor of Indira Gandhi Memorial Hospital).
  2. Details of the applicant (including contact phone number and email address).
  3. A readable copy of both sides of the card proving that the applicant is a Maldivian citizen (even if the validity period has expired), or if the ID card is lost, the applicant's birth certificate, passport or driving licence.
  4. If a staff member with a service agreement to serve the Civil Service / Government is transferred to this position, a letter issued by the office providing the service stating that there is no objection to leaving the position.
  5. Copies of educational certificates obtained;

(a) For educational certificates issued by institutions outside Maldives that have been graded by the Maldives Qualifications Authority at a certain level, copies of the educational certificate and transcript; or: in cases where there is no certificate, a copy of the letter confirming completion of the course and a copy of the assessment report and transcript issued by the Maldives Qualifications Authority.

(b) Copies of educational certificates and transcript issued by local educational institutions in Maldives; or copies of letter confirming completion of the course and copies of transcript.

  1. Copies of documents covering the following criteria providing work experience:

(a) If work experience has been gained in a civil service post, in a state institution, in a government-owned company, a letter from that office stating the work undertaken, the period of work (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(b) For work experience within the civil service that cannot be verified from https://myaccount.csc.gov.mv/, a letter from that office stating the work undertaken and the period (in years, months and days) confirmed by that office, and stating the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each).

(c) If work experience has been gained in a private company or private organisation, a letter from that organisation stating the work undertaken, the period of work (in years, months and days), the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) and the number of staff at the workplace.

(d) If work has been undertaken in a national or international association or society, a letter from that organisation stating the work undertaken, and the period (in years, months and days), and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each). This letter should state whether the position held is a salaried position or not, or alternatively, an official letter from that organisation confirming this.

(e) If work has been undertaken in a dissolved state institution, or in a dissolved private company or private organisation, or in a dissolved national or international society or association, and a letter from that office stating the work undertaken and the period of work (in years, months and days) and the responsibilities of the post (if work has been undertaken in different posts in one institution, the responsibilities should be stated separately for each) cannot be obtained, the "Reference Check Form for Work Experience from a Dissolved Workplace" found in Table 8 of the Recruitment Rules.

Criteria to be considered for the person to be most suitable for this post

MS.1 and MS.2 criteria

Meeting basic requirements.30

Additional education obtained beyond basic requirements.

5

Points awarded for qualifications related to Core or Preferred Discipline

5

Additional experience obtained beyond basic requirements.

5

Assessment (Examination or Practical)

20

Interview

35

How to apply for the post and deadline

Documents to be submitted for the post should be submitted by 13:00 on Monday 13 October 2026 to the email [email protected] of Indira Gandhi Memorial Hospital.

And if the government announces a public holiday before the deadline of this announcement, applications can be received up to the number of days of the announced holiday.

NOTE: All documents accompanying the employment application form must be converted to a single PDF file, and the file must include the name of the person submitting the application, the name of the post and ID card number .

Shortlisting

From among the applicants for this post, based on educational level and experience, the 10 applicants with the highest points among those qualified for the post shall be shortlisted.

Venue and duration of interview, examination and presentation

The interviews and examinations for a person to fill this position will be held between 14 October 2026 and 12 November 2026.

Announcement of "Points sheet for applicants to the post (A2 form)"

Within 3 days of the interview being held, not a holiday, the "Points sheet for applicants to the post (A2 form)" shall be announced in this department and on the department's website. If applicants to the post have any objection to the points awarded to them, such objection must be submitted to this department within 3 days of the announcement of the A2 form, not a holiday.

For clarification regarding this announcement, contact 3335234. Email [email protected].

Procedures and principles for recruitment and appointment to civil service posts and all relevant documents related to such principles can be obtained from the Civil Service Commission website downloads "related to recruitment principles (http://www.csc.gov.mv/dv/recruitment-usoolu).

25 Rabi' al-Thani 1448

06 October 2026

What you would do

  • Providing information and assistance to persons seeking hospital services regarding hospital services and related matters
  • Providing information to people who call seeking information about the services provided by the hospital
  • Assisting persons seeking hospital services and resolving problems they encounter
  • Coordinating and managing doctors' appointment schedules
  • Making administrative decisions and processing discharges for those admitted
  • Answering the hospital hotline and emergency hotline
  • Observing whether patients waiting have any problems and managing those matters
  • Issuing memos and reports for collecting payment for services provided by the hospital
  • Entering clinical department duty rotas and performing administrative work
  • Responding to and resolving complaints raised regarding services provided by the hospital

What they are looking for

  • Diploma at Level 5 of the National Qualification Framework in a related field, or Level 6 Advanced Diploma or Associate Degree from Maldives
  • Related qualification in Accounting, Administration, Business, Finance, Human Resource Management, Nursing, Public Administration or related discipline

Benefits

  • Government pay framework scales and overtime pay.

How to apply

Submit all documents as a single PDF file (including your name, post name and ID card number) to [email protected] by 13:00 on 13 October 2026. Documents required: completed civil service employment application form, contact details, proof of Maldivian citizenship, educational certificates with transcripts, and work experience letters from previous employers detailing work undertaken, period and responsibilities.
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